Solutions are what drives us
Our goal is to help your organization meet the challenges of a constant and ever-changing business climate.
The Coaching Relationship
Coaching is a personal relationship designed to improve leadership, communication, teamwork, and problem-solving skills. The coaching relationship is based on trust so that new behaviors and actions can be learned. Words like action, accountability, support, clarity, vision, alternatives, and possibilities are all elements that are developed through the honest coaching relationship.
Coaching is transformational and has proven to be more powerful than training as a method for creating lasting change. We use any of a variety of assessments that identify both strengths and challenges. This data serves as the foundation and the change target(s) for the coaching relationship.
Leaders are expected to model the type of behavior that is expected of all other employees. Sometimes they fail to do so. Whether the concern is centered around harassment, poor communication, or a lack of personal awareness, an intervention is an effective and intensive way to “right the ship.”
Sustained success occurs through the interaction of groups of people working toward a common objective. Leaders who go beyond simply putting butts in seats, who can identify, hire, and place employee in positions that match their talents have a serious advantage over those who cannot.
Historically, emphasis is placed on individual performance. But the power of effective teams is more than the sum of the individuals. Great teams are powerful in the creativity and service they provide to customers.
What determines team performance? Leadership! Effective leaders consistently do four things. They:
- Encourage collaboration and teamwork. Leaders support individuals and encourage cooperation, rather than competition.
- Communicate effectively. They keep the team informed and share and discuss ideas with them.
- Encourage innovation and expect teams to learn from mistakes.
- Encourage debate, when necessary. to ask questions. Effective leaders know that innovation does not occur from compliance alone.
Ineffective leaders do not communicate well, create divisions with the team, are suspicious of change, and rigidly control team members out of a fear of mistakes. Bad leaders take credit for the work of their team.